55bm Privacy Policy – How Your Data Is Handled on Our Platform

1. Who We Are

55bm is an online entertainment platform offering sports betting and casino-style slot games to players in the Philippines. We operate the website at https://55bm.pro and are responsible for the personal data you provide when you register and use our services. We take our obligations under applicable Philippine data privacy laws seriously, including the Data Privacy Act of 2012 (Republic Act No. 10173). This policy applies to all registered players and visitors to the 55bm platform. If you are using our platform on behalf of another person, you confirm that you have their consent to share their information with us.

2. What Information We Collect

When you create an account with 55bm, we collect the personal details you provide during registration, including your name, date of birth, email address, and mobile number. We also collect information needed to verify your identity and process payments, such as government-issued ID details and your preferred payment method (for example, GCash or Maya account details). During your use of the platform, we automatically collect technical data including your device type, browser, IP address, and session activity logs. This technical data helps us keep the platform secure, detect unusual activity, and improve your overall experience. We do not collect more information than is necessary for these purposes, and we do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

3. How We Use Your Information

Your personal data is used primarily to operate your 55bm account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We also use your information to communicate with you about your account, including transaction confirmations, security alerts, and updates to our platform policies. Where you have opted in, we may send you promotional messages about new features, games, or offers available on the platform — you can opt out of these at any time. Your data helps us monitor for fraud, enforce our Terms and Conditions, and comply with applicable regulations in the Philippines. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Who We Share Your Data With

55bm does not sell, rent, or trade your personal information to any third party for marketing purposes — full stop. We share your data only with trusted service providers who help us operate the platform, including payment processors (such as GCash and Maya partners), identity verification providers, and cloud infrastructure services. All third-party providers we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance.

5. How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls that limit who within our team can view your personal data. Your account is protected by your password, and we strongly encourage you to use a unique, strong password and to keep it confidential. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and you use the platform at your own risk in this regard.

6. How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. If you request account deletion, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Marketing preferences and communication logs are retained only for as long as necessary to manage your preferences and resolve any disputes. Once the retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.

7. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is being processed, and to access a copy of the data we hold about you at any time. You also have the right to correct inaccurate or incomplete information, to object to certain types of processing, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within the timeframe required by applicable law.

8. Cookies and Tracking

55bm uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve it. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand aggregate usage patterns — these do not identify you personally and are used only to improve the platform experience. We do not use third-party advertising cookies or share cookie data with ad networks. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. By continuing to use 55bm after being informed of our cookie use, you consent to the use of cookies as described in this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws in the Philippines. When we make material changes, we will notify registered players through the platform and update the revision date at the bottom of this page. Your continued use of 55bm after any changes have been posted constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you should stop using the platform and may request account closure. We recommend reviewing this page periodically to stay informed. For questions about any section of this policy, the FAQ page is a good starting point before reaching out to our support team directly.